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Frequently asked questions

Almost all our gold pieces are made from 925 sterling silver with 2 microns of 18k yellow gold plating, also known as ‘gold vermeil’. This plating is about 4 times thicker than other plated jewellery.

Some of our chains have a stainless steel base with gold plating, made for extra durability of plating with everyday wear.

All our jewellery is nickel and lead free, hypoallergenic and suitable for sensitive skin if you are not allergic to the product’s listed materials.

Yes we do! To add gift wrapping to your order, simply add it to your cart upon checkout. Please purchase gift wrapping for each product you would like gift wrapped.

You will then receive your order in a signature Saint Valentine gift box with ribbon, a card with your specified gift message if supplied and wrapped in our branded tissue paper.

To join the loyalty program, you must register for a Saint Valentine account. To create an account, select the Account option in the top right section of the website and register your details. Please ensure you are signed in to earn points for every purchase.

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