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Frequently asked questions

If you would like to make your chain styles longer, we would suggest purchasing our Chain Extender available in both gold and silver.

This allows you to increase the length of your necklaces or bracelets by up to 5cm.

We recommend removing all jewellery before swimming, showering or bathing, especially in salt water. Even though our plating is made to be very thick and durable, this will ensure that your plating lasts for as long as possible with minimal to no tarnishing. 

We recommend regular polishing of your pieces using a dry microfibre polishing cloth or one of our specialised jewellery polishing cloths and storing in original packaging in a cool dry place.

Almost all our gold pieces are made from 925 sterling silver with 2 microns of 18k yellow gold plating, also known as ‘gold vermeil’. This plating is about 4 times thicker than other plated jewellery.

Some of our chains have a stainless steel base with gold plating, made for extra durability of plating with everyday wear.

All our jewellery is nickel and lead free, hypoallergenic and suitable for sensitive skin if you are not allergic to the product’s listed materials.

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